Uganda Civil Aviation Authority Urged to Improve Customer Services


The consultant, who was hired to assess customer care services at Entebbe International Airport, has urged the management of the Uganda Civil Aviation Authority to improve customer care services to portray the good image of the airport facility.

When I was perusing through the rankings of the best ten airports in Africa, Entebbe International Airport was not there. All of us, once we work together, we can reach there,” Chris Muhango, Customer Services Consultant, Marketing and Branding

Olivia Lumunya Birungi, the Deputy Director General  Uganda Civil Aviation Authority pledged to prioritise the image of the airport. He urged all the stakeholders to appreciate customer care.